To provide the Client with a professional Chauffeur, Executive Service demonstrate a totally flexible approach to business at all times.
Nad Executive is operated by Nad Executive Services Ltd. United Kingdom Company Number 07934757 (‘us’) which is the Data Controller for the purposes of the Data Protection Act 1998. You may contact us at the following address:
Nad Executive Services Ltd, 21 Melville Road London, E17 6QS
The following terms and conditions shall also apply where the Carrier is engaged for the carriage of passengers.
Quotations are made subject to a suitable vehicle being available. Quotations are given in accordance with details provided by the Customer. Unless otherwise stated, admission charges, meals, accommodation and parking charges for special events are not included in the price.
Where hours are agreed with the Carrier for the long distance of passengers, these must be strictly observed (except for serious emergency or diversion) to comply with the current regulations governing drivers' hours and rest periods. The Carrier reserves the right to curtail or otherwise alter any hire that does not comply with the relevant regulations.
Transit commences when the passengers board the vehicle and ends when they leave the vehicle, or upon arrival at the end destination, whichever is the earlier.
The Customer must not load any vehicle beyond the number of passengers that it is legally permitted to carry.
No animals may be carried without the prior written agreement of the Carrier.
The Carrier will not be liable for any loss incurred by a passenger who fails to join the vehicle at the agreed time.
The Carrier shall not be liable for any damage to or loss of any property left on the vehicle by a passenger. All articles of lost property recovered from a vehicle will be held at the depot at which the vehicle is based and shall be disposed of by the Carrier.
The driver is responsible for the safety of the vehicle. Any passenger whose conduct the driver reasonably believes to be threatening, drunken and disorderly, abusive, dangerous or in breach of any statutory regulation may be removed from a vehicle or prevented from boarding. The Customer will be responsible for the conduct of any passenger and shall indemnify the Carrier for any damage or injury caused to the vehicle and driver by the Customer or any passenger.
All hiring is calculated as start and finish from the City Centre.
Time charge will be rounded to the nearest 15 minutes.
Airport / Dock Transfer will be charged for the direct journeys to or from the City Centre, wait and return Airport / Dock transfer journeys will be charged at the basic rate – Outside City Centre.
Parking fees, Entrance fees, surface transport charges are accrued at cost and telephone calls are extra to our charges. (Phone charges: UK £1.00 per minute, EU and International £1.50 per minute).
45 Minute free waiting is given after the flight landing time, there after waiting is accrued at every 15 minutes increments.
An extra charge of £15.00 needed to be paid if the customer goes to the congestion zone due to the recent changes in the congestion zone charges. This charge applies between 7.00 AM to 6.00 PM – Monday to Friday and 12.00 PM to 6.00 PM Saturday , Sunday and Bank holidays.
15 Minute free waiting time is given at central pick-up points (Non-Airport) there after waiting is accrued at every 15 minutes increments.
Any hiring involving a set down and subsequent pickup will be invoiced as continuous hire, unless the interval between the set-down and pickup is three (3) hours or more, at the time reservation is made.
A Gratuity charge of 10% is added to your invoice, this is discretionary. The company’s driver will drive at reasonable speeds according to his / her judgement of road and traffic conditions at any given time.
When the client desires to travel to a particular place the driver will travel by the route which is in his / her opinion the most suitable at the time whether the route is shortest or not. No allowances will be made unless a route is agreed prior to the journey.
Rates are subject to change without prior notice.
All prices are subject to government taxes (VAT), current rate set at 20%.
The Company accepts no liability for delays however caused or the loss however caused of clients personal property.
Every effort is made for the faultless running of the vehicles, but no responsibility can be accepted for any breakdown whatsoever or any additional expense or loss incurred by the clients or passenger/s thereafter. All vehicles are cleaned prior to departure, but no liability can be accepted for clothing etc., being marked, stained or dirtied by road dirt, oil or grease from any part of the vehicles.
Luggage and personal effects are carried on or in our vehicles at the owner’s risk. Gangways, doorways and emergency exits must not be obstructed. It is the clients/passengers responsibility to ensure that the correct number of cases/pieces of luggage is loaded/unloaded and the figure should be agreed with the chauffeur/driver. The Company does not guarantee to carry all luggage or effects by a single party or parties on any one journey. The chauffeur/driver is the sole arbiter as to the carriage of passengers, luggage and its storage.
Without prior notice: The Company reserves the right to amend, change, delete or add to these terms and conditions whenever necessary.
Nad Executive Services Ltd. under the Private Hire Vehicles (London) Act 1998 have a
contractual obligation with the passenger(s) to provide the journey which has been
booked. There is no contractual agreement between the passenger(s) and the driver
directly.
Nad Executive Services Ltd. shall check that each driver maintains private hire insurance,
regulatory and all other compliance obligations required by law as well as Transport
for London.
Please click here to read our Operator & Passenger Agreement in full.
Nad Executive Services Ltd. is open 24 hours-a-day, 7 days-a-week, and 365 days-a-year to accommodate your car transportation needs. You can reach one of our Reservation Agents by calling our number: +44 20 8521 7023 from anywhere in the UK / International. The first time you make a reservation we suggest you spend a few extra minutes and allow our Reservation Agent to build your personal profile. Our sophisticated reservation software will permanently store your personal data in a secure environment saving you valuable time on future reservations. Whenever possible, try to make reservations 72 hours in advance.
Website: www.nadexecutive.co.uk
Work: +44 20 8521 7023
Phone: +44 7930 313727
iPhone: +44 7852 201035
Email: info@nadexecutive.co.uk
Cancellations received within 2hrs of the commencement of the service will be charged at a minimum charge rate except Airport transfer or No shows at Airports / Docks and any other destination which is not an inner City Centre will be charged at 50% of the full fare.
If you notify Nad Executive of your cancellation up to 2 week prior to the event, Nad Executive will provide a full refund or offer a transfer of credit for another event.
If you notify Nad Executive of your cancellation less than 2 week then Nad Executive will charge a 10% cancellation fee on the estimated total value of the Invoice.
Payments can be made via major credit cards or Bank Transfer. All our rates are charged in (£) GBP and are exclusive of Taxes.
A deposit of 70% of the total value of the invoice amount (approximation) will be payable in advance to Nad Executive and the remaining 30% amount will be payable after completion of the project. All our rates are charged in (£) GBP and are exclusive of Taxes.
Nad Executive welcomes corporate accounts. We offer many billing options including cost centre subtotals and other information required for efficient processing. For further information on opening a corporate account please contact a member of our Sales Team:
Website: www.nadexecutive.co.uk
Work: +44 20 8521 7023
Phone: +44 7930 313727
iPhone: +44 7852 201035
Email: info@nadexecutive.co.uk
Airport meeting instructions vary according to the arrival airport. Nad Chauffeur’s are in constant communication with our dispatch office. Should you have any difficulty finding the driver, please call +44 20 8521 7023 and we will locate your car and driver. In order to avoid No-show fee, please do not leave the designated meeting location without notifying us. Our computerized system constantly monitors and updates flight arrival information; you will never pay waiting time on a delayed flight. In most cases your driver will meet you in the arrivals hall. If you do not immediately locate your driver, please call +44 20 8521 7023 to speak to a dispatcher who will assist you in locating your driver.
On all arrivals, Nad Executive requires the following information; Airport name; name of fixed base operator (FBO) and telephone number; passengers name, tail number, estimated arrival time, contact number for individual responsible for the reservation and passenger’s cell phone number (if available).
Waiting Time is rounded up to the nearest 15 minute from the agreed pick-up time, Waiting time charges are based on vehicle type and are accrued per quarter.
Hourly Rates are based on vehicle type and are accrued per hour.
On all arrival at train or piers, please call +44 20 8521 7023 to speak to a dispatcher who will assist you in locating your driver.
A surcharge of 25% will be added for services provided on Bank Holiday or Public Holidays except Christmas Day, New Year’s Day, which will be 100%.
A surcharge of 25% will be added for services provided between the hours of midnight (12.00 am) to 05.00am.
All concerts and sporting events must be reserved as hourly service. Nad Executive does not provide pick up and drop off service for sporting events or concert.
This agreement may be terminated by the Client without prior notice if the Supplier fails to observe and perform to the terms and conditions contained herein.